Hungarian-speaking help desk
Women on Web is looking for a Hungarian-speaking help desk member
This is a remote, part-time position
As a help desk member, you will be responsible of:
-
- responding to emails and handling requests from women and pregnant people who need access to safe abortions
- referring requests to doctors who provide medical abortions
- maintaining an overview of the service cycle (consultations, prescriptions, evaluations, donations)
- translating documents and protocols to and from Hungarian language
- maintaining knowledge on medical abortion (all staff goes through a standardized training)
- following and collecting news about abortion in Hungary and sharing news within the organization
Role requirements:
-
- Good oral and writing skills in Hungarian and English languages, compassionate communicator
- A team player who is also able to work independently within established protocols and administrative procedures
- Attention to detail (necessary when assisting doctors & performing administrative work)
- Pro-actively seeks and provides solutions to challenges and unexpected situations
- Integrity and reliability for the handling of confidential client information
- Service orientated, tact, good listener, desire to help people in a feminist way
- Access to computer and stable internet connection (work is performed remotely)
- Prior knowledge on sexual and reproductive health and abortion care
- Experience working in non-profit sector
Please send your CV and a cover letter to venny@womenonweb.org with ‘Hungarian Helpdesk in the subject line. We are reviewing applications as they come in.