Hungarian-speaking help desk

Women on Web is looking for a Hungarian-speaking help desk member

This is a remote, part-time position

As a help desk member, you will be responsible of:

• • responding to emails and handling requests from women and pregnant people who need access to safe abortions
  • referring requests to doctors who provide medical abortions
  • maintaining an overview of the service cycle (consultations, prescriptions, evaluations, donations)
  • translating documents and protocols to and from Hungarian language
  • maintaining knowledge on medical abortion (all staff goes through a standardized training)
  • following and collecting news about abortion in Hungary and sharing news within the organization

Role requirements:

• • Good oral and writing skills in Hungarian and English languages, compassionate communicator
  • A team player who is also able to work independently within established protocols and administrative procedures
  • Attention to detail (necessary when assisting doctors & performing administrative work)
  • Pro-actively seeks and provides solutions to challenges and unexpected situations
  • Integrity and reliability for the handling of confidential client information
  • Service orientated, tact, good listener, desire to help people in a feminist way
  • Access to computer and stable internet connection (work is performed remotely)
  • Prior knowledge on sexual and reproductive health and abortion care
  • Experience working in non-profit sector

Please send your CV and a cover letter to venny@womenonweb.org with ‘Hungarian Helpdesk in the subject line. We are reviewing applications as they come in.